Web SmartDeviceMonitor software gives IT Managers and Helpdesk personnel a central monitoring and control point for networked Multifunctional products, printers, scanners and other devices. Now with a completely redesigned user-friendly interface, it's even easier to configure, organize, diagnose and update network peripherals via a standard web browser.

Overview

ABOUT WEB SMARTDEVICEMONITOR

• Web SmartDeviceMonitor installs on a server and allows support personnel to remotely monitor, configure and centrally manage network printing devices
• Included Device Management (DM) module automates administrative tasks, including: device discovery, group management, remote firmware updating, and batch configuration

MAJOR APPLICATIONS

• Assist IT Managers, Helpdesk and Printer Support personnel to provide proactive management of network printing workflow

BENEFITS

• See all "devices in error" with one click!
• Reduce printer related support calls and improve response time
• Streamline the support of printing at your company and lower device administration burdens
• Increase peripheral reliability and performance

USING WEB SMARTDEVICEMONITOR

• No special client software needed - remote administration and configuration of devices can be done from anywhere using a web browser
• Clicking on a listed device reveals current conditions including paper, toner, memory levels, counter and configuration information
• Displays early warnings such as "Low Toner", or "Almost out of Paper" as well conditions that indicate a halted device including "Paper Jams", "No Toner", "Cover Open", etc.
• Alerts can be automatically emailed or sent by text message to support personnel

IMPLEMENTING THIS SOLUTION

• Installs on a Windows server (supports IIS and Apache)
• Network printers are automatically discovered by the software and a MySQL device database is built
• After discovery, devices can be grouped for easier administration (up to 1,000 devices per group)
• Can operate across multiple IP segments or subnetsso devices can be centrally supported regardless of location
• Scalable enterprise-capable solution allows for support of devices located on multiple floors, between buildings, or between cities across the company WAN

INCLUDED SOFTWARE MODULE - DEVICE MANAGEMENT (DM)

• Automates administrative tasks
• Device discovery
• Group management
• Remote firmware updating
• Batch configuration