@Remote Enterprise Pro provides centralized monitoring and device management for your entire network of Multifunction products and laser printers. This server-based solution gives I.T. support personnel the information and control they need to maximize uptime and lower support costs. @Remote Enterprise Pro can be paired with the @Remote Connector option* which expands services to include: web-based fleet reporting, toner and service alerts, automated meter submission, and remote firmware upgrades.

ABOUT @REMOTE ENTERPRISE PRO

• Locally installed server-based software for monitoring and managing networked MFPs and printers
• Designed for an enterprise level environment
• Optional @Remote Connector* delivers access to detailed reports and lets you automate service tasks to streamline business processes

USING @REMOTE ENTERPRISE PRO

• Remotely collect detailed page counters from each device by function, color and mono or total print meter for other manufacture's devices.
• Perform remote print driver installation
• Receive real-time device status including paper, toner, configuration and early warnings such as "Low Toner", "Almost out of Paper"
• Alerts can be automatically emailed to support personnel
• Mapping function lets you manage devices visually based on their location on a floor plan with color indicating the device's status

THE @REMOTE CONNECTOR OPTION*

• Access a secure web-based portal ( https://www.atremote.net/lanier ) to monitor aggregated fleet data and monthly trend reports
• Visual reports include: Fleet population, utilization, trending, an environmental report, and other reports and options for drill-down analysis and data export
• Automatic notifications to service provider upon critical service events
• Automatic low-toner notification to service provider
• Setup automatic collection of device meters and submission to service providers at a pre-defined schedule
• Enable remote firmware update at the customer's discretion

IMPLEMENTING @REMOTE ENTERPRISE PRO

• Installs on a Windows server
• Fast auto-discovery of networked print devices
• Devices can be grouped for easier administration
• Map devices for visual status monitoring and management
• Batch configuration for devices
• Supports Hostnames
• Supports real-time SNMP Trap

OBTAIN @REMOTE ENTERPRISE PRO

• To request a 45 day trial, please contact your service provider.

COMPLEMENTARY PRODUCTS

• @Remote Connector Option*

GENERAL NOTES

• The optional @Remote Connector is targeted for introduction in first quarter FY 2010